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How to cancel your subscription

1- First of all, check if you are connected to your account. If you are not, go here. Login

2- Go to your personal space and then to the "My account" tab.

3- Then make your cancellation request. You will be able to use the services until the end of your subscription.

How to download a CV or letter

1- First of all, check that you are connected to your account. If you are not, go here. Login

2- Go to your personal space, then to the tab "My CV" or "My letters".

3- Then click on the "Download" button under the preview of your document.

How to find your login details

1- When you create your first CV, an account is automatically created. The identifiers are also sent to the email address indicated on the CV (remember to check for spam).

2- If you know the email address of the account you are looking for, you can reset your password here. Reset my password

How to find your account

1- When you create your first CV, an account is automatically created. The login details are also sent to the email address indicated on the CV (remember to check for spam).

How to access the cancellation form

If you do not see a cancellation form on your personal space, it means that your account is not active.

1- Make sure that your subscription has been taken out on our website: CV-CREATOR.CO.UK.

2- Check that you are logged in to the account you wish to terminate.

Why the button is not clickable

If the upload button for your CVs or letters, it means that your account is not activated. We therefore invite you to activate your account by taking out a subscription.

If you have already activated your account but are still unable to upload your documents, please send a message to one of our advisors by clicking on the "Not working" button below".